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Salesforce nCino 201 Commercial Banking Functional 201-Commercial-Banking-Functional Exam Questions

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Question #1 (Topic: demo questions)

True or False? A Loan converts to a lead through the "Convert to nCino" button.


A. True
B. False
Correct Answer: B
Explanation:
A Loan in nCino does not convert into a Lead through the “Convert to nCino” button. In Salesforce and nCino architecture, Leads are typically used in early-stage prospecting, while a Loan represents a structured banking product record within the loan origination process. The “Convert to nCino” action is generally used to move a Salesforce record into the nCino platform’s banking object model (such as creating or linking an Account, Opportunity, or Loan record depending on configuration), not to convert a Loan into a Lead. Therefore, the statement is incorrect because it reverses the typical data flow and object relationship in the lending lifecycle.
Case Study Style Explanation
In a banking workflow using nCino, a customer may first exist as a Lead in Salesforce when they show initial interest in a financial product. Once qualified, the Lead is converted into an Account and Opportunity, where the relationship and deal are managed. If the opportunity progresses into a lending process, nCino creates and manages a Loan record to track underwriting, approvals, and funding. The “Convert to nCino” button is used to push Salesforce CRM data into nCino’s loan operating system context, enabling loan processing not to demote or convert a Loan back into a Lead. This ensures proper separation between prospecting (Leads) and lending (Loans).

Question #2 (Topic: demo questions)

What determines the available choices of Product Line, Product Type, and Product picklists?


A.
Field Level Security
B.
Field Dependencies
C.
Clickback protection
D.
Workflow + Field update
Correct Answer: B
Explanation:

Field dependencies determine the available values in Product Line, Product Type, and Product picklists by creating a controlling-dependent relationship between picklist fields. In this setup, the value selected in the controlling field (for example, Product Line) dynamically filters the available values in dependent fields (such as Product Type and Product). This ensures data consistency and enforces valid combinations of product attributes in systems like Vlocity EPC or Salesforce CPQ. Because the available choices change based on the parent field selection, field dependencies are the mechanism that governs which values are shown to the user at runtime.
Question #3 (Topic: demo questions)

The Product Catalog is configured on the back end by using what tool?


A.
Copy Loan Plus Tool
B.
DM Admin Tool
C.
Standard Cloner Tool
D.
Document Manager Tab
Correct Answer: B
Explanation:

The Product Catalog in Vlocity (Salesforce Industries) is configured using the DM Admin Tool (Data Management Admin Tool), which is used to manage and configure EPC (Enterprise Product Catalog) data. This tool allows administrators to load, organize, and maintain product catalog structures, including products, product attributes, relationships, and pricing setups. It is the primary backend utility for managing catalog configuration in Vlocity CPQ/Industries solutions, ensuring that product data is properly structured and available for downstream processes like cart and order management.
Question #4 (Topic: demo questions)

When copying/cloning Collateral Management records in nCino, which field allows an end-user to
include associated sub collateral records?


A.
Quantity
B.
Bulk Update
C.
Include Collateral Children
D.
Advance Rate
E.
Include Collateral Hierarc
Correct Answer: C
Explanation:

When cloning or copying Collateral Management records in nCino, the option Include Collateral Children determines whether associated sub-collateral records are also included in the copy process. Collateral in nCino can have a hierarchical structure where a parent collateral record may contain multiple child collateral records. Enabling this option ensures that the entire collateral structure, including all related child records, is duplicated along with the parent record, preserving the full relationship hierarchy in the new record set.
Question #5 (Topic: demo questions)

To use RLTV, financial institutions need to ensure they currently use which of the following features?


A.
Both Enhanced Collateral Management and Total Exposure
B.
Enhanced Collateral Management
C.
Total Exposure
D.
None of the above
Correct Answer: B
Explanation:

To use RLTV (Real-Time Loan-to-Value), financial institutions must have Enhanced Collateral Management enabled because RLTV relies on real-time collateral valuation and advanced collateral tracking capabilities provided by this feature. Enhanced Collateral Management allows the system to maintain up-to-date collateral values and relationships, which are required to accurately calculate RLTV ratios dynamically. Without this feature, the system cannot support the continuous valuation updates needed for RLTV calculations.
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