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Cisco Contact Center Enterprise Implementation and Troubleshooting 500-444 Exam Questions

Preparing for the 500-444 exam is simple with Certs Vault. We offer easy-to-understand study materials that help you learn the most important exam topics. You can study using our PDF questions, practice online with a real exam-style test, or use the desktop practice software. Choose the study method that works best for you and prepare at your own pace.

At Certs Vault, we keep our 500-444 practice questions up to date. Whenever the exam syllabus or objectives change, we update our study materials so you always learn the latest topics. This helps you save time, avoid outdated content, and feel more confident when you take your exam.

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Question #1 (Topic: demo questions)

What are two components of Cisco VOS? (Choose two.)

A.
Finesse
B.
CCE
C.
CUIC
D.
CVP
E.
ECE
Correct Answer: A, C
Explanation not available for this question.
Question #2 (Topic: demo questions)

Which core components are required for calls that originate from Cisco Unified Communications Manager to Cisco Unified CVP using Comprehensive mode when using microapps?

A.
CUCM: CTI Route Port, SIP Trunk, ICM: CVP Type 2 VRU, CUBE. VXML Gateway
B.
CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 2 VRU and Network VRU labels, VXML Gateway
C.
CUCM: CTI Route Port and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gatewa
D.
CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gateway
Correct Answer: C
Explanation not available for this question.
Question #3 (Topic: demo questions)
To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end-to-end reporting context when an agent transfers a call to another ICM Skill Group? 
A.
CTI route point
B.
Agent IP phone
C.
Route pattern
D.
Translation pattern
Correct Answer: A
Explanation not available for this question.
Question #4 (Topic: demo questions)

What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)

A.
defined as Configuration Based
B.
VMware vSphere is optional
C.
VMware vCenter is required
D.
defined as Rule Based
E.
VMware vSphere is required
Correct Answer: A, E
Explanation not available for this question.
Question #5 (Topic: demo questions)

Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop in Cisco Finesse? (Choose two.) 

A.
 Domain validation certificate
B.
Digital certificate
C.
Self-signed certificate
D.
Certificate authority certificate
E.
Root certificate
Correct Answer: C, D
Explanation not available for this question.
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